Terms of Service
Our service terms and conditions
Agreement
By using Shaun's Newsagents delivery service, you agree to these terms and conditions. Please read them carefully before using our services.
Our Service
Shaun's Newsagents provides newspaper delivery services to residential addresses in Cambridge areas CB1-CB5. Our service includes:
- • Daily newspaper delivery between 06:00 AM - 08:30 AM
- • Flexible delivery schedules (1-7 days per week)
- • Various newspaper and magazine options
- • Customer support via phone and email
Customer Responsibilities
Address & Access
- • Provide accurate delivery address and contact information
- • Ensure safe and accessible delivery location
- • Notify us of any address changes or delivery instructions
Payment
- • Pay delivery charges as agreed
- • Notify us of payment method changes
- • Settlement of outstanding balances promptly
Delivery Terms
Delivery Times
Newspapers delivered between 06:00 AM - 08:30 AM, 7 days a week. Weather conditions may affect delivery times.
Service Issues
Report missed or damaged deliveries within 24 hours. We'll work to resolve issues promptly.
Coverage Area
Service available in Cambridge postcodes CB1, CB2, CB3, CB4, and CB5 only.
Service Suspension
Notify us at least 24 hours in advance for temporary service suspension (holidays, etc.).
Pricing & Payment
Delivery Charges
- • Daily delivery (7 days): £0.60/day
- • One day per week: £1.00
- • Weekend or two days: £2.00
- • 3-6 days per week: £0.70/day
Payment Terms
- • First week free for new customers
- • No minimum commitment required
- • Payment due weekly/monthly as agreed
- • Price changes with 7 days notice
Cancellation Policy
Customer Cancellation
- • Cancel anytime with 48 hours notice
- • No cancellation fees
- • Final billing adjustment if applicable
Service Termination
- • We may terminate for non-payment
- • 7 days notice for service changes
- • Right to refuse service in extreme circumstances
Limitation of Liability
Our liability is limited to the value of the delivery service. We are not responsible for:
- • Weather-related delivery delays
- • Newspaper content or printing issues
- • Loss or damage beyond reasonable control
- • Access issues due to property conditions
Questions About Terms?
If you have any questions about these Terms of Service, please contact us: